You don’t master the art of leading and managing through luck; you master it with training, experience, self-learning, and applying best practices. As a supervisor, you must have the attitude, aptitude, skill-set, confidence, persistence, and commitment to excel in this multi-tasking, challenging role. This training will help take your expertise to a new level as you learn how to collaborate and coach your employees to excel on the job.

Whether new or seasoned supervisors, attendees find this in-person experiential supervisor training invigorating, motivating and applicable to managing and supervising others. You will learn how to manage crucial conversations and challenging situations. You will practice a coaching approach that encourages your staff to be engaged and accountable. It’s Time to Lead Intentionally.

Bank Supervisor School Location

Virginia Banks Association
4490 Cox Road
Glen Allen, VA 23060

Bank Supervisor School Outline

Tuesday, May 7                   9:00 am – 4:00 pm

Wednesday, May 8            9:00 am – 3:30 pm

Lunch will be provided both days from 12:00 – 12:45 pm with breaks throughout the day.
 

There will be an informal networking reception from 4:00-5:00 pm following the first day of Bank Supervisor School at the VBA office. Light food and refreshments will be provided as bankers spend some time making new friends and industry acquaintances outside of the classroom.

Explore the coaching and leadership skills covered in this results-oriented program that will help you lay out your plan for success as a highly effective supervisor below. 

Excelling at Leading, Supervising & Coaching

• Understanding yourself and others – the art of responding to different communication styles
• Visiting your values as a leader 
• Handling those difficult conversations with employees (including practice conversations)
• Addressing difficult or uninspired team members
• Setting performance and behavior standards beyond the job description
• Implementing employee 1 to 1 meetings
• Providing guidance in giving and receiving feedback
• Assessing your leadership effectiveness

Building a Productive Team

• Focusing on strategies to create an engaging work environment
• Covering ideas to empower and motivate within the workplace
• Managing the generational gaps
• Learning the attributes of being an ideal team player
• Understanding the importance of vulnerability and trust in building a stellar team

Creating a Collaborating  Work Environment – Group Discussion

• Recruiting, hiring and interviewing best practices
• Training and on-boarding – Is this an experience or an afterthought for new hires?
• Excelling at performance reviews 

Other topics suggested by participants will also be covered throughout the session.

Class Materials

All class materials will be printed for you and you will receive the copies when you arrive.  You can access the documents below.  The password to view thew documents is BankSupervisorSchool

2024 VBA Bank Supervisor School Boot Camp Workbook

2024 VBA Bank Supervisor School Toolbox

2024 VBA Bank Supervisor School Coaching Skills Assessment

2024 VBA Bank Supervisor School Talent Assessment

2024 VBA Bank Supervisor School - How well do you know your team members?

Who Should Attend

Whether you are new to leading and managing a team or you have been in a leadership role for many years, this school is for you! Bank Supervisor School is for anyone that currently leads and manages a team or anyone that has been identified as an up-and-coming leader in your organization.

Networking Reception

There will be an informal networking reception from 4:00 – 5:00 pm following the first day of Bank Supervisor School at the VBA office. Light food and refreshments will be provided as bankers spend some time making new friends and industry acquaintances outside of the classroom.

About the Instructor

Vicki Kraai is CEO of InterAction Training. A company passionate about professional development training and education.

Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in the financial services industry. Banker’s value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.

Hotel Information

Hampton Inn Richmond West Innsbrook
10800 W Broad Street
Glen Allen, VA 23060

Attendee Roster

2024 Bank Supervisor School Attendee Roster

VBA Event Policies

By registering for this event, you are agreeing to the VBA Event Policies.

CANCELLATION POLICY

All cancellations will be charged a $25.00 administrative fee. Cancellations received less than 72 business hours before the program will be charged a $75.00 administrative fee plus any additional fees associated with the training. Substitutions are allowed prior to the beginning of the conference.